Last updated: June 2026
Vessa Sleep (“we”, “us”, “our”) operates sleepvessa.shop. This policy explains how we collect, use, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
When you place an order or create an account, we collect:
- Name, email address, shipping address, and phone number
- Payment information (processed securely by Shopify Payments — we never store your card details)
- Order history and communication preferences
- Browser and device data via cookies (see below)
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations, shipping updates, and support responses
- To send marketing emails if you opted in (you can unsubscribe at any time)
- To improve our website and product offerings
Third Parties
We share data only as needed to operate our store:
- Shopify — our e-commerce platform. See Shopify’s privacy policy at shopify.com/legal/privacy.
- Shipping carriers — your name and address are shared to fulfill delivery.
- Payment processors — Shopify Payments handles all transactions securely.
We do not sell your personal information to third parties.
Cookies
We use cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not function correctly.
Data Retention
We retain your order information for a minimum of 7 years as required by Canadian tax law. You may request deletion of your personal data (where not legally required to be retained) by emailing us.
Your Rights
Under PIPEDA you have the right to access, correct, or request deletion of your personal information. To exercise these rights, email support@sleepvessa.shop.
Contact
Vessa Sleep
Email: support@sleepvessa.shop
Website: sleepvessa.shop